Because of the irritating Covid-19, we can't mix as much as we want. That "mixing" includes buying. So, there is much more traffic online. I read today that online grocery buying is 6 times now what it was a year ago. Lynn is a member of an artists cooperative. They have an admired and used walk-in store but they, too, want to get online.
When humans get together to talk and socialize, they are using language and other inventions and customs fine tuned over way more than 10,000 years. We have eyes and ears, we have memories, we have protocols and habits, we can tell at a glance how that part of an audience is reacting to what that person just said. Doing things by computer is cool, it's great, it's amazing but, face it, it ain't what we can do ourselves.
There are upsides, as there usually are. People far away can participate quickly. Amazon.com has been in vigorous, careful, analyzed business for a decade and it is terrific at what it does. We can't expect to duplicate their speed, knowledge and sophistication quickly or without pains, mistakes and hangups. As we emerge from virusland, we will find we have new ways and ideas that we only found because of the stress from quarantine and face masks and social distancing.